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Paper The following article is Open access

Design System: Networks Status Notification using Telegram Messenger

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Published under licence by IOP Publishing Ltd
, , Citation Erika Ramadhani et al 2020 IOP Conf. Ser.: Mater. Sci. Eng. 852 012131 DOI 10.1088/1757-899X/852/1/012131

1757-899X/852/1/012131

Abstract

This paper discusses how to build a network interference notification system by integrating Telegram messenger. The problem faced is that when the system has not been integrated, a technician must check for interference based on complaints faced by the customer. After getting a disturbance report from a customer, a technician must check one by one to find out the disturbance. This is of course time consuming and inefficient. So, to facilitate the performance of technicians and to improve service, the system that was previously manual is integrated using a notification system that is integrated with Telegram. This system will automatically provide notifications through periodic checks conducted by Netwatch. Testing is done using simulations using virtual machines and GNS3. The results of this paper are a website-based application and Telegram-based messenger that are ready to be implemented on a real network.

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