Taxi transport characteristics in Vietnam

In recent years, economic growth and urbanization have been rapid in Vietnam, which has led to an increase in mobility in urban areas, especially in large cities. The government of Vietnam and the city authorities are trying hard to find the best solution, in which developing public transport is considered the most optimal solution to traffic urban problems. Hanoi and Ho Chi Minh City are the two special cities in Vietnam; they have applied the best policies for developing public transport and actually made a great leap forward in economy and tourism. However, the reality shows that the level of meeting the transport needs of urban people is still very low (about 14 % in Hanoi and 8 % in Ho Chi Minh). Obviously, there are objective and subjective reasons for this problem, such as: low quality of urban transport infrastructure, asynchronous development of urban transport network and the shortage of taxis and system bus. In particular, the management and monitoring of the operation of the means of public transport are very weak leading to poor quality transport services, reducing the attractiveness of the customer for the service of public transport. In this situation, the goal of increasing the efficiency of public transport to satisfy the needs of people in the large urban centers becomes a major and urgent problem. The article analyzed and evaluated the role of passenger transport in Vietnam's economy. Important factors that will be needed to improve the quality of passenger service of Hanoi's public transport system have been identified. The characteristics of managing and operating taxi cars of major passenger carriers are also analyzed and evaluated in this article.