Quality Improvement of Herbal Sachet in filling Powder Machine Using Six Sigma Method

This paper discusses the search for problem-solving product defects herbal sachets powder that occurs in the herb filling machine, using Six Sigma method with the concept of DMAIC (define, measure, Analyze, improve and control). In this study, 15% defects are found, the magnitude of this defect becomes one of the causes of the loss of production costs due to defects caused to the herbal sachets cannot be repaired or reused. Therefore, this paper will try to reduce the defects of these products using the stages of DMAIC repair. The quality tools used to solve this problem is by using Pareto, FTA (Fault Tree Analysis) and 5W + 1H. Ultimately, this study was able to provide quality improvement results by calculating the sigma level of defects of the herbal sachet product powder. The results of the improvement are: reduced sachets defect less than 2% with an increase in the sigma level value from 3.25 to 4.375. The use of this six sigma method is the right method and able to find problems, find solutions and be able to improve the quality.