Exploring work environment's impacts on employee motivation and turnover intention in the garment industry in Wonogiri, Central Java

Indonesia is one of the largest garment-producing countries in the world. However, research shows garment companies in Indonesia have a high turnover rate and an above average turnover rate across industries. Therefore, this research explores the impact of the work environment on employee motivation and turnover intention in the Indonesian garment industry. This research is qualitative whereby the data was collected by conducting face-to-face in-depth interviews with sixteen participants from two garment companies, PT. ABC and PT. XYZ that are in Kabupaten Wonogiri, Central Java, Indonesia. The data analysis was carried out using thematic analysis, it was found that the physical and non-physical work environments are important aspects and have an impact on employee motivation and turnover intention in PT. ABC and PT. XYZ. Physical and non-physical work environments are included in Herzberg's Hygiene Factors and when these factors are fulfilled, they can reduce job dissatisfaction. This increases employee motivation to complete work, feel comfortable at work, and have no turnover intention. In conclusion, maintaining good physical and non-physical work environments are crucial for both companies because they can influence employee motivation and turnover. Therefore, this research is related with the Sustainable Development Goals no 8 (decent work and economic growth), and no 9 (industry, innovation, and infrastructure).