Abstract
For the existing service-oriented software single, favors business processing, cannot guarantee the software business processing into the development of software. When the operator encounters operational problems, software failure problems and other problems related to software operation and operation, software development technicians to provide technical support to ensure the software's business processing functions. This study will move away from dependence on other software and provide technical support to business software operators accurately and in a timely manner to effectively solve the problems that operators may encounter.

Content from this work may be used under the terms of the Creative Commons Attribution 3.0 licence. Any further distribution of this work must maintain attribution to the author(s) and the title of the work, journal citation and DOI.