Abstract
This article aims to provide a conceptual design of the medication error identification based on a mobile application using the modified HFACS approach. The conceptual design in this study discusses the user and functional requirements based on the organizational structure and business process of medication prescription. This study used DFD that aims to describe the relationship among the user. Interface and prototype of the application is developed based on a focused group discussion of ergonomics expert. The user involved in the prescription process are the doctors, hospital workers from the pharmaceutical department, and hospital workers from the Hospital Patient Health department. The role of HFACS investigation is played by the patient-health department. The developed interface of HFACS focuses on the evaluation and documentation of medication error cases. This present study is the first study focus on the development of HFACS mobile application in evaluating and documenting medication error.
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