Maintenance evaluation based on the EFQM model excellence

Maintenance and it processes became during last decade a very important part of an organization management. It significantly helps to avoid failures, eliminate accidents, reduce machine repairs and minimize costs and corrective actions. Manufacturing organizations use different types of tool and methods to manage maintenance processes but also for their assessment. Especially now, when new standard ISO 9001:2015 with Risk-Based Thinking approach arrived, organizations are convinced to integrate "old types" of methods with "new trends" of understanding. The implementation of maintenance system is the best way how to ensure the effective maintenance activities, which are controlled but they miss systematic approach with exact requirements. The idea of systematic approach should also be added in maintenance system in the same way, as is it in Asset management. According to this ideology the Maintenance Model (PMM) was designed, which is based on the EFQM structure. The aim of the paper is present the mentioned model, which does not follow requirements of the standard ISO 9001 but helps to asses, if organization is able to meet commitments, given by management and also its ability to follow different criteria.