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Paper The following article is Open access

Marketing practitioner's tacit knowledge acquisition using Repertory Grid Technique (RTG)

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Published under licence by IOP Publishing Ltd
, , Citation Afdhal Azmi and Ramzi Adriman 2018 IOP Conf. Ser.: Mater. Sci. Eng. 352 012059 DOI 10.1088/1757-899X/352/1/012059

1757-899X/352/1/012059

Abstract

The tacit knowledge of Marketing practitioner's experts is excellent resources and priceless. It takes into account their experiential, skill, ideas, belief systems, insight and speculation into management decision-making. This expertise is an individual intuitive judgment and personal shortcuts to complete the work efficiently. Tacit knowledge of Marketing practitioner's experts is one of best problem solutions in marketing strategy, environmental analysis, product management and partner's relationship. This paper proposes the acquisition method of tacit knowledge from Marketing practitioner's using Repertory Grid Technique (RGT). The RGT is a software application for tacit acquisition knowledge to provide a systematic approach to capture and acquire the constructs from an individual. The result shows the understanding of RGT could make TKE and MPE get a good result in capturing and acquiring tacit knowledge of Marketing practitioner's experts.

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